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Privacy Policy

PIA Security recognises it is important for you to know how we deal with your personal information in the provision of our services.
PIA Security is bound by the National Privacy Principles as part of the Privacy Act 1988 (Cth).
According to the Privacy Commissioner, the federal Privacy Act covers the collection, use and disclosure, quality and security of personal information. The federal Privacy Act also gives you rights to access and correct personal information about you. You also have the right to make a complaint if you think your information has been mishandled.
Collecting information
We will not collect any information about you except where you knowingly provide it to us. The information we collect will depend on the extent of services supplied by PIA. Where required by law we will seek your express permission in collecting it.

Use, disclosure, access to and correction of information
Information provided by you will only be used by PIA in the provision of any agreed services and/or as directed by the federal Privacy Act 1968 (Cth).
PIA may disclose some information about you to third party product providers in order to fulfill our service and/or warranty obligations to you. Such parties will generally be also bound by the terms and conditions of the federal Privacy Act 1968 (Cth).
Under the National Privacy Principles you are generally entitled to access the information we hold about you. Where you are entitled to access, the time we require to give you access will depend on the type of information requested. If we can, we will answer your question immediately.
We want our records to be accurate, complete and up to date. Unless we disagree with you about the accuracy or completeness of a record, we will generally correct it on request.
Online enquiries submitted via our Contact form, where a return email address is provided, automatically subscribes you to our bimonthly e-newsletter. To unsubscribe, simply select unsubscribe from our newsletter and your details will be immediately withdrawn from the mailing list.
Rest assured, PIA Security Group does not sell your email address to any direct mailing service. Nor do we use your email address to forward third party product information.
The storage and access of your email address in our database conforms to the guidelines in the National Privacy Principles.